POLICIES
· 2 nights minimum stay may be required during special events ...ONE night accepted.
· Smoking is NOT allowed inside the House
· Incense, candles, open flame is prohibited.
· Your credit card may be charged the totat cost at time of reservation, pending prices and room availability are not guaranteed until full payment is received. If CASH is to be final payment, please note in "special needs" area of reservation request document.
· We accept Cash, Checks, Travelers Checks, Visa, MasterCard, Discover and American Express
· Check-in time is 2-4 pm with late arrivals by advance arrangement only. Earlier check-in or later may be available, depending on housekeeping and schedule, call ahead!
ALWAYS PHONE AHEAD, ONE HOUR, BEFORE ARRIVAL TO 573-221-7800 so we can anticipate meeting you; when we call you back, our cell phone will have a 4 1 4 exchange!
· Check out time is 11 am
CANCELLATIONS
Cancellations or ANY changes in existing confirmed reservation will be charged a $35 administration fee, per night and per room of reservation. Reservation is guaranteed for arrival on the confirmed check-in date only, normal check in hours or prearranged times, in advance..
If you don't check in on the first day of your reservation and you do not alert the Garden House in advance (at least 24 hrs of arrival date), the remaining portion of your reservation will be cancelled and you will not be entitiled to a refund. All rooms are guaranteed for double occupancy and accommodations for more than the specfied number are not guaranteed. Reservation holder must be 21 years of age or older.
Cancellations made less ten (10) days of arrival date, no refund will be given, the entire cost of the reservation will be charged to the credit card the reservation is held on, if it has not been already paid in full. We are a small, owner owned and operated B&B, every reservation counts! By receiving your email confirmation letter, you agree to abide by the above policy.
CANCELLATIONS ARE NOT ACCEPTED VIA E-MAIL, REGULAR MAIL OR VOICE MAIL Only calls made personally to the Innkeepers will be recognized for cancellation, 573-221-7800. NOTE: When a call back is necessary to you, our cell phone will have a 4 1 4 exchange.
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